Case Study - Resource Planning
Planning of project resources to provide a direct support service to our client to ensure inductions are conducted in a professional manner in the shortest possible time. This enables confirmation of the correct resources ready to start on a given project as per the client requirement and expectation.
Problem:
Management of this process was the responsibility of one person. This creates limited participation of the site team and insufficient development of site services resources.
Solution:
- Establish pre-planning procedure and allocate project team with a designated team leader for induction and take-on.
- Finalise contracts, PPE, medicals and project-relevant admin before the start of a project.
- Allocate tasks and follow planning meetings with project team on weekly basis for a month before the start of a project.
- Team presence on day 1 ensuring people are allocated and inducted as per requirement. The aim was to create better visibility for our company as well.
- Use a branded company vehicle transporting the project team and toolboxes for a project.
- Implement an electronic skills file for on-site reference of work force.
Result:
- Structured planning.
- Team involvement and development of experience.
- Marketing with our client.
- Turnaround time for four hours placing a project of 120 people.
- Pressure on the competition as Staff-U-Need was able to provide a workforce contracted, with medicals, issued with PPE and toolbox inspections, all completed before the start of the project. This saved a lot of time and enabled very good feedback from our client.
- Pre-outage meeting with Project Manager has been implemented. This creates a better feel for his requirements and problem areas. Staff-U-Need can assist him better.
- Confirmation SMSs are being sent to employees. Better communication with workers as well as proof of communication. No misunderstandings.
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